HaulHound Trucking App & Logistics Platform FAQ's & Troubleshooting
Q: Where do HaulHound's instant matches come from?
We search other logistics databases–everything from loadboards to the industry’s biggest shippers and the smallest brokers. Our proprietary platform updates in real-time.
Q. Are HaulHound's results reliable?
We vet all shippers by running credit checks. All truck posts are accompanied with FMCSA safety rating.
Q. What does HaulHound cost?
HaulHound is completely free. It will never cost truck drivers or shippers anything to use our search engine or our app.
Q. What types of equipment can you post or search on HaulHound?
We offer options for both FTL & LTL for the following equipment types:
- Dry Van
- Flatbed
- Reefer
- Power-unit
- Cargo & Sprinter Van
- Straight trucks
- Bulk: tankers, pneumatics, loggers, dump, livestock
Q. Is HaulHound Secure?
Yes, the HaulHound applications use a secure connection. You should feel secure in your interactions when posting lanes, creating lane alerts, and finding load matches. Of course, like any application, don’t share your username and password. If you feel that someone has accessed your account without your permission, please reset your password immediately.
Q. The app won't accept my US DOT or MC Number. What should I do?
Please contact info@haulhound.com and type ‘US DOT/MC Number Not Accepted’ in the subject line. We will take care of this ASAP.
Q. I have feedback for the HaulHound team. Who should I contact?
Feel free to email info@haulhound.com. We can promise it will get read.